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DOWNLOAD ~ Exploring the Relationship Between Customer Satisfaction and Loyalty in the Mobile Telecommunication Industry in Ghana. * by Indian Journal of Economics and Business ~ Book PDF Kindle ePub Free

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Exploring the Relationship Between Customer Satisfaction and Loyalty in the Mobile Telecommunication Industry in Ghana.

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eBook details

  • Title: Exploring the Relationship Between Customer Satisfaction and Loyalty in the Mobile Telecommunication Industry in Ghana.
  • Author : Indian Journal of Economics and Business
  • Release Date : January 01, 2009
  • Genre: Business & Personal Finance,Books,
  • Pages : * pages
  • Size : 295 KB

Description

Abstract The literature on customer satisfaction and loyalty provides us with a debate as to the relationship that exists between customer satisfaction and loyalty. Whereas some argue that there is a direct link between satisfaction and loyalty, others have a different view.


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